You can limit shipping availability to specific ZIP/postcodes when creating or editing a Shipping Zone. This allows you to precisely define where deliveries are allowed based on postal coverage.

✅ How to Configure ZIP/Postcode Restrictions

1. Access the Shipping Zone Configuration

Go to: Payments → Settings → Shipping & Delivery → Shipping Zones

You can either:

  • Click “Add Zone” to create a new zone, or

  • Click the edit icon on an existing zone

2. Enable ZIP/Postcode Limitation

In the Edit Zone panel:

  • Scroll down and check: ✅ Limit Shipping to Specific ZIP/postcodes

This reveals a field to enter one or more ZIP/postcodes.

3. Enter ZIP/Postcodes

  • Input multiple ZIP/postcodes using commas to separate them.

  • You can enter:

    • Exact values (e.g., 100210, 122021)

    • Ranges using a wildcard (e.g., 56*)

Example:

100210,122021,56*,600*

⚠️ Edge Cases & Validation Rules

To ensure ZIP/postcode restrictions function properly, please follow these guidelines:

✅ Correct Usage

  • 560* – valid (matches ZIPs starting with 560 like 560001, 560102)

  • 122* – valid (covers all ZIPs from 122000–122999)

❌ Invalid Usage

Input

Issue

*560

❌ Asterisk must be at the end, not the beginning

560-580

❌ Hyphens (–) are not allowed

560 001

❌ No spaces allowed in ZIPs

560@001

❌ Special characters are not allowed

,560002,,560005

❌ Avoid double commas or empty entries

? Important Behavior Notes

  • ZIP/postcodes will be matched only within the selected countries/regions

  • Wildcard (*) will only match prefixes from left to right

    • 56* matches 560001, 561122, etc.

    • Does not match values with 56 in the middle or end

  • If a user’s shipping address doesn’t match any allowed ZIP, this zone will not apply. Shipping wouldn’t show for him.

? Summary View After Save

Once the zone is saved, you’ll see:

  • The selected country and regions

  • A summary of deliverable ZIPs (truncated with an ellipsis if long)

? Best Practices

  • Test with actual ZIPs your logistics provider supports

  • Use separate zones for different ZIP groups and rate structures

  • Keep input clean: no trailing spaces or unusual characters

? Editable Anytime

You can return to this configuration at any point to:

  • Add or remove ZIP/postcodes

  • Modify regions or flat rate conditions

  • Refine your delivery rules based on operations