Gain a Competitive Edge with Competitor Analysis in Reputation Management The Competitor Analysis feature empowers agencies and businesses to benchmark their online reputation against up to three competitors. Using real-time...
How to Use Filters in the Reputation Metrics Dashboard The Reputation Metrics Dashboard is designed to help you understand what’s working, what’s not, and where to optimise across review...
How to Customize the Review Request Messages (SMS/Email) Make it easy for customers to leave reviews with customized SMS and Email requests. This article shows how to enable...
How to send Review Request via Whatsapp Sending review requests via WhatsApp is a powerful way to engage with your customers and gather valuable feedback. This guide...
Reputation Management – Drip Mode in Reviews AI Reviews AI Drip Mode helps you work through older, unreplied reviews without publishing every response at once. Control which reviews...