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  • Phone Number Edit Configuration (Incoming Calls Settings)

    The “Incoming Call Settings” interface puts every factor that routes an inbound call into one set of settings. With quick-edit controls and handy links to advanced pages, you can diagnose call-flow issues and update settings in seconds, without hunting through multiple menus. TABLE OF CONTENTS What is Edit Configuration (Incoming…

  • Workflow Setting Stop On Response & Call Action Disable Voicemail Detect

    This article explains the important interaction between the workflow’s “Stop on Response” setting and the “Disable Voicemail Detect” setting within the Call action. These two settings control how your workflow reacts when an automated phone call is made to a contact. They allow you to decide whether the workflow should…

  • How to Use FTP to Access Your WordPress Website

    FTP (File Transfer Protocol) is a secure and fast way to access your website’s files. You can upload, download, or edit files directly, just like managing files on your computer. ? Why You Might Use FTP: Upload custom plugins or themes Edit wp-config or .htaccess files Troubleshoot white screen or…

  • KYC Verification on Persona – Best Practices

    Overview KYC (Know Your Customer) verification is a crucial step to ensure the authenticity and security of user identities. On Persona, this process helps verify that users are who they claim to be while maintaining compliance with regional and company standards. To ensure a smooth, secure, and efficient verification process,…

  • How to Contact Support

    This is only a sample article, you can now start creating your own content. Why Choose KnowAll? KnowAll from HeroThemes is the ultimate Knowledge Base theme for WordPress. It comes pre-packaged with all the tools to setup and manage a successful support center. Reduce support tickets and have happier Customers…