• Connect sub-account with Zapier

    Zapier is a platform that allows different apps to communicate instantaneously to automate workflows. By integrating CRM with Zapier, you can automate tasks such as lead capture, updating contacts, and much more. Please follow below steps to connect: Step 1: Log in to your Zapier account. Step 2: On the…

  • 30034: Number not A2P compliant. Please register for A2P

    ERROR: 30034 Description Messages sent to US numbers will not be delivered if they are sent from numbers that are not associated with an approved A2P 10DLC Campaign. Possible Causes You are sending messages to the US using a US 10DLC number that is not associated with an approved A2P…

  • Guidelines for using custom questions in Google lead forms

    When creating a lead form using Ad Manager for Google Ads, you may want to ask custom questions to better qualify your leads. However, Google enforces strict guidelines for what kinds of questions are allowed. This article explains what types of custom questions are approved, and how to avoid issues…

  • Identity Verification for Phone Number Purchases (US/CA/PR)

    Overview To strengthen security and prevent fraudulent use of regulated phone numbers, We have introduced Persona identity verification into the phone number purchasing process for numbers in the United States, Canada, and Puerto Rico. ? When Is Persona Required? Persona verification is only required under the following conditions: You’re purchasing a…

  • Regulatory Bundle and Address Creation for Sub-Accounts

    Learn how to create a regulatory bundle and address for sub-accounts within the platform using LC Phone. This ensures compliance with telecom regulations so you can successfully purchase phone numbers in regulated countries. TABLE OF CONTENTS What is a Regulatory Bundle? Key Benefits of Regulatory Bundles How to Create a…

  • How to Limit Shipping to Specific ZIP/Postcodes

    You can limit shipping availability to specific ZIP/postcodes when creating or editing a Shipping Zone. This allows you to precisely define where deliveries are allowed based on postal coverage. ✅ How to Configure ZIP/Postcode Restrictions 1. Access the Shipping Zone Configuration Go to: Payments → Settings → Shipping & Delivery →…

  • Guide: Funnel & Website Stats Definitions

    This guide explains the meaning of each metric you’ll see when viewing your Funnel & Website Stats. Use these definitions to understand your performance and improve your marketing. TABLE OF CONTENTS Page Views Opt-Ins Sales – Orders Sales – Rate Sales – Quantity Sales – Amount Average Cart Value Earnings/Page…

  • Nested URL Paths Support Guide

    TABLE OF CONTENTS Overview How to Use Nested URL Paths Path Validation and Restrictions Best Practices Conclusion Overview The Nested URL Paths feature allows you to create hierarchical URLs for your funnels, websites, and webinars using forward slashes (/) to represent site structure. Instead of slashes being converted to hyphens, you can…

  • Limitations of Recurring Timer Wait Time Behaviour

    This guide explains how recurring countdown timers behave in both email campaigns and funnels, especially in relation to their wait, active, and expired states. TABLE OF CONTENTS What is a Recurring Timer? When Should You Use a Recurring Timer? Email Behaviour Timer States: Behaviour Based on Timer State: Funnel Behaviour…