Staying updated on client interactions is crucial for efficient communication and team collaboration. This guide explores the functionality, benefits, and use cases of Activity Cards to help you streamline your workflow. TABLE OF CONTENTS What are Activity Cards? Key Benefits of Activity Cards Where Do Activity Cards Appear? Different Types…
What is SEO Pixel? The SEO Pixel is a small code snippet that lets us automatically apply AI-powered SEO fixes (title tags, meta descriptions, image alt text, etc.) to websites that are not hosted internally. Until now, “Fix Issue” only worked for internal websites and funnels. With SEO Pixel, you…
Maintaining brand consistency across all your designs can be time-consuming. With Global Custom Colors, you can define your brand colors once and use them everywhere. Any updates to these colors instantly reflect across all your assets, saving you time and effort. TABLE OF CONTENTS What Are Global Custom Colors? How…
Overview For new Agencies (where the agency account is less than 7 days old), a warm-up period is applied to control SMS sending limits. This helps ensure compliance and smooth scaling of SMS traffic. Daily SMS Limit During this warm-up period, the daily SMS limit is calculated as: 250 ×…
Overview CNAM (Caller Name Presentation) is a feature in the U.S. public telephone network that associates your phone number with a business or personal name. When you make an outgoing call, this name may be displayed on the recipient’s device. Why CNAM Matters Builds trust with your contacts Increases the chance…
Overview SHAKEN/STIR is a set of protocols designed to authenticate caller ID information and verify that it is coming from a legitimate source. It uses digital certificates to validate your ownership of the phone number, ensuring carriers can trust that your calls are genuine. When enabled, your calls are more…
TABLE OF CONTENTS What is A2P 10DLC and the TCR? What do I need to do? Types of Registration The Registration Process Registration Comparison Table Avoid Failures and Get the Fastest Approval Time Possible Required information for United States A2P 10DLC registration Standard and Low Volume Standard Brands FAQs What…
Overview If your business calls are being flagged as ‘Spam Likely’ or ‘Scam,’ it can reduce answer rates and harm your credibility. This guide explains why calls are marked as spam and provides actionable steps to prevent it. TABLE OF CONTENTS Why Are Calls Marked as Spam? Common Reasons for…
Maintaining consumer trust in the voice communication channel is critical. Consumers expect to receive wanted and personalized communications, while being protected from spam and unwanted calls. This guide provides updated best practices for maintaining a positive caller reputation. Why does caller reputation matter? Throughout the industry, there are continued and…
In this guide, you’ll learn how to register your U.S. phone numbers with leadconnector’s Voice Integrity feature—leveraging top caller-ID analytics platforms to clear spam flags, repair your caller-ID reputation, and significantly boost your answer rates. TABLE OF CONTENTS Voice Integrity with Lead Connector Why Switch on Voice Integrity? Before Registering…
