ERROR: 30037 Description Sending messages from this account has been disabled. Possible Causes This account is configured to not send outbound messages. Possible Solutions If you believe this configuration is in error you can contact support.
ERROR: 30033 Description Your message could not be sent because you are sending this message from a suspended US A2P 10DLC Campaign. Possible Causes Campaign Suspension Possible Solutions Please reach out to the Support team to receive more details around why your campaign has been suspended, and how to resolve…
ERROR: 21610 Description The person you are trying to message has opted out of receiving messages from your phone number, Channels sender, or Messaging Service or has Do Not Disturb (DND) status enabled in their contact profile You have attempted to message a ‘To’ number that has replied with “STOP”…
ERROR: 30032 Description You sent a message (message SID: SMXXXXX) from a Toll-Free number to a mobile subscriber in USA or Canada. Lead Connector requires all Toll-Free numbers to go through a verification process. The Toll-Free number you sent from has not been verified through the required verification process. Possible…
ERROR: 30023 Description You have sent the maximum allowable daily messages for your Brand to the carrier. Note: That the daily limit applies to the Brand (per EIN) and is based on the total number of outbound SMS segments and MMS messages sent to T-Mobile (including Sprint and MetroPCS) across…
ERROR: 30011 MMS not supported by the receiving phone number Possible Causes If you received this error code on an inbound message, there was a failure attempting to receive an incoming MMS, as your LC – phone number was sent an MMS in a region where Lead Connector does not…
ERROR: 30008 Message Delivery – Unknown error Possible Causes If a message you sent is not delivered to the end device and returns a 30008 error code, this means that delivery of your message failed for unknown reasons. When Lead Connector receives a very generic error from our carrier partner…
ERROR: 30007 Description Your message was filtered (blocked) by Lead Connector or by the carrier. This may be done for violating Lead Connector Messaging Policy, or by a wireless carrier for violating carrier rules or regulations. Examples of messaging that would be blocked by Venderflow are spam, phishing, and fraud….
ERROR: 30006 Description Message Delivery – Landline or unreachable carrier The destination number is unable to receive this message. Possible Causes The destination number is unable to receive this message. Potential reasons could include trying to reach a landline or, in the case of short codes, an unreachable carrier. Your…
ERROR: 30005 Possible Causes The destination number you are trying to reach is unknown and may no longer exist. The device you are trying to reach is not on or does not have sufficient signal. The device cannot receive SMS (for example, the phone number belongs to a landline) There…
