• Why Was My Toll-Free Verification Rejected?

    If your Toll-Free verification request fails for eligible reasons, you can correct and resubmit your request. For a full list of eligible rejection reasons see below. If eligible, you can resubmit your Toll-Free verification after correcting the identified content violation. Toll-Free Verification Guide for LC – Phone (US/Canada) Toll-Free verification…

  • A2P 10DLC Service Pricing and Fees

    Important Updates for A2P 10DLC Messaging Notice 1: Shutdown of Unregistered 10DLC Messaging Notice 2: Unregistered 10DLC Message Fee Increases Notice 3: Sole Proprietor A2P 10DLC Registration Now Available Notice 4: New Requirements for A2P 10DLC Registrations For an overview of A2P 10DLC and answers to many common questions, see A2P…

  • Toll-Free Verification Guide for – Phone (US/Canada)

    The Toll-Free Messaging Verification process allows LC Phone customers to send more important business messages, and make sure your customers see them. Our users who adhere to their stated use case and all applicable rules (including LC Messaging policy) should see greatly reduced message filtering on Toll-Free traffic towards all…

  • Venderflow Messaging Policy

    This messaging policy applies to all accounts that are using LC – Phone for communication within the CRM. We all expect the messages we want to receive will reach us, unhindered by filtering or other blockers. An important step that LC – Phone and our customers can take to make that expectation a reality…

  • Venderflow Phone System Trust Center

    Starting August 31, 2023, all A2P messages sent from unregistered ten-digit long code numbers (Local and National numbers) to US numbers will be blocked. Carriers are becoming increasingly sensitive to spam and AUP enforcement when it comes to SMS and Calls. To keep spamming in check and to protect the…

  • How to Set up Digital QR Code for Maximising Review Generation

    Digital QR Codes are an effective way to enhance your reputation management strategy. They allow customers to quickly access review pages, feedback forms, and other important resources, making it easier for them to leave reviews and feedback. This guide will walk you through the process of creating and using QR…

  • How to Set Up a Review Link in Your Review Request Email

    Sending review request emails is an essential part of gathering feedback and improving your business’s reputation. Including a review link in these emails makes it easy for customers to leave feedback, but setting it up correctly is crucial. This guide will walk you through the steps to set up a…

  • How to Dispute a Google Review and Check on the Dispute Status

    When you flag a review as inappropriate, Google may take action against the reviewer, such as removing the review or banning the reviewer from leaving future reviews. This is usually only done if the review violates Google’s guidelines, such as posting spam or containing offensive language. If you believe a…

  • Customising Review Widgets in Reputation Management

    Review Widget Customisation in reputation management is not just about making reviews look good; it’s about strategically leveraging customer feedback to boost reputation, build trust, and drive conversions. By personalising review widgets to align with brand identity and audience preferences, businesses can harness the full potential of their online reviews…

  • Configuring Conversion API Events

    Enhance your event tracking by sending automatically triggered standard events directly to Facebook’s servers, bypassing browser limitations and ad-blockers. This powerful feature, known as Conversion API enables seamless event tracking, allows you to send all events using both the browser and the Conversion API. Steps to Create Your Access Token…