WhatsApp text fails with invalid parameter errors as per the below screenshot. Solution:In this case, we need to check whether the “From” and “To” numbers are the same. If both numbers are identical, the WhatsApp message will fail with an “Invalid Parameter” error. This is because we do not support…
This is a case where the client sub-account that is connected to WhatsApp Coexistence doesn’t have the option to disable it. Solution: In this case, clients are using coexisting for the number. The WhatsApp Coexistence feature allows businesses to use their existing WhatsApp Business App account with Venderflow’s advanced CRM…
When your Display name shows “Declined” in GHL. It means that the WhatsApp Business Profile (Display Name) was rejected during Meta’s review process. Why It Was Declined When you connect a number to the WhatsApp Business API, Meta reviews the Display Name to ensure it follows the WhatsApp Commerce Policy…
What this means Your message template was approved without a URL inside the body’s variable(s), but at send time you’re putting a URL inside a body parameter (e.g., {{1}}). For anti-phishing and quality reasons, Meta does not allow full URLs inside body placeholders. Links must be part of the template…
If you’re seeing the error message: “In order to maintain a healthy ecosystem engagement, the message failed to be delivered”it means that Meta (WhatsApp) blocked the message delivery to help maintain a positive messaging experience for users. This error is part of Meta’s ongoing effort to protect users from receiving…
What does this error mean? This error appears when the phone number you are trying to onboard for WhatsApp (Business or API) is already connected to an existing WhatsApp account. A phone number can only be linked to one WhatsApp account at a time. Until it is disconnected from the…
When creating or updating a WhatsApp Message Template, you may see the following error: Error Message:“New English (US) content can’t be added while the existing English (US) content is being deleted. Try again in 4 weeks or consider creating a new message template.” Why This Happens Meta (WhatsApp) does not…
Overview The following error may appear when sending a WhatsApp template message: (#132000) Number of parameters does not match the expected number of params – body: number of localizable_params (0) does not match the expected number of params (1) This error is returned by the Meta WhatsApp API when the…
If you are unable to receive the OTP (One-Time Password) while verifying your WhatsApp number in a sub-account, this article will help you identify the cause and resolve the issue. Why This Issue Happens The most common reason OTP verification fails is that the phone number you are trying to…
What to Do When Business Account has been locked If your Meta Business Account has been blocked, it’s likely due to a policy violation, verification failure, or suspicious activity. Here’s what you can do: Step 1: Submit an Appeal via Meta Business Manager Go to Account Quality Dashboard https://business.facebook.com/accountquality Select…
