Billing & Wallet

Wallet Pricing Page

Access transparent pricing information for SMS, MMS, calls, and emails directly from your Wallet dashboard.
What You’ll Learn

This article explains how to access the Wallet Pricing page in Venderflow to view transaction costs for messaging, calling, and email services.

You’ll learn where to find pricing information for SMS, MMS, phone calls, and email sending, helping you understand your communication costs.

1

What is the Wallet Pricing Page?

The Wallet Pricing page is a centralized location within Venderflow where you can view detailed pricing information for all transaction-based communication services. This page provides transparent access to the costs associated with sending SMS messages, MMS messages, making phone calls, and sending emails.

Previously, pricing information was distributed across multiple locations within the platform. The Wallet Pricing page consolidates this information into a single, easy-to-access location within your Wallet dashboard, making it simple to understand the costs associated with your communication activities.

This feature enhances transparency and helps you make informed decisions about your communication spending by providing clear, upfront pricing information for all transaction types.

2

Key Benefits

The Wallet Pricing page provides several advantages that improve your ability to manage and understand communication costs:

Centralized Pricing Information — Access all transaction pricing in one convenient location instead of navigating to multiple pages.
Improved Transparency — View clear, upfront costs for SMS, MMS, calls, and email services to understand your communication expenses.
Easy Budget Planning — Use accurate pricing data to forecast and plan your communication spending more effectively.
Quick Access from Wallet — Find pricing information directly within the Wallet interface where you manage your account balance.
3

How to Access the Wallet Pricing Page

Follow these steps to access the Wallet Pricing page and view your transaction costs:

Step 1
Navigate to Settings

Click on Settings in the left navigation menu of your Venderflow dashboard.

Step 2
Open the Wallet Section

In the Settings menu, locate and click on Wallet to access your wallet management interface.

Step 3
View the Pricing Page

Within the Wallet section, look for the Pricing tab or link. Click on it to view detailed pricing information for all communication services.

4

Understanding Your Pricing Information

The Wallet Pricing page displays costs for four main categories of communication services. Each category shows the applicable rates that apply to your account:

Category 1
SMS Pricing

View the per-message cost for standard text messages sent through Venderflow. SMS pricing varies based on the destination country and carrier.

Category 2
MMS Pricing

Check the cost for multimedia messages that include images, videos, or other media attachments. MMS rates are typically higher than standard SMS rates.

Category 3
Call Pricing

Review the per-minute rates for inbound and outbound phone calls made through your Venderflow phone numbers. Pricing may differ based on call type and destination.

Category 4
Email Pricing

See the cost for email messages sent through Venderflow’s email service, including both marketing and transactional emails.

Important

Pricing information displayed on the Wallet Pricing page reflects the current rates for your account. Rates are subject to change based on carrier costs and service updates. Check this page regularly to stay informed about your communication costs.

5

Frequently Asked Questions

Q: Where can I find the Wallet Pricing page?
Navigate to Settings > Wallet in your Venderflow dashboard. The Pricing page is accessible from within the Wallet section, providing a centralized view of all transaction costs.
Q: What types of pricing information are shown on this page?
The Wallet Pricing page displays costs for SMS messages, MMS messages, phone calls (inbound and outbound), and email sending. Each category shows the applicable rates for your account.
Q: How often do prices change?
Transaction prices are subject to change based on carrier costs and service provider rates. Venderflow updates pricing information on the Wallet Pricing page when changes occur. It’s recommended to check this page regularly if you need current rate information for budgeting purposes.
Q: Does the pricing differ by country or region?
Yes, SMS, MMS, and call pricing can vary based on the destination country and carrier network. The Wallet Pricing page shows the rates applicable to your account, which may include regional variations for international communications.
Q: Can I export pricing information for record-keeping?
While the Wallet Pricing page displays all current pricing information, you can use your browser’s print or save features to create a PDF record of the pricing table for your internal documentation or budget planning purposes.
Q: Will I be notified if pricing changes?
Venderflow may provide notifications for significant pricing changes through in-app announcements or email communications. However, it’s best practice to check the Wallet Pricing page periodically to ensure you have the most current rate information.
Q: How do I add funds to my wallet to cover these costs?
You can add funds to your wallet from the main Wallet page in Settings. The Wallet interface provides options to add balance using various payment methods. Funds are automatically deducted as you use SMS, MMS, calling, and email services according to the rates displayed on the Pricing page.
Need Help?

If you have questions about the pricing displayed or need assistance understanding your communication costs, our support team is ready to help.

  • Access the Wallet Pricing page from Settings > Wallet to review current rates
  • Contact support through the in-app chat for questions about specific pricing categories
  • Check your transaction history in the Wallet to see how costs are being applied