Conversation AI

Introduction The Bot Status for Individual Contacts feature gives users enhanced control over when the AI bot interacts with specific contacts. From...

Overview The “Update Conversation AI Bot and Status” action enables users to assign a specific Conversation AI bot to a contact and...

To  collect name, email and phone number from your contact –  follow the steps and add these lines directly into...

TABLE OF CONTENTS Introduction Step-by-Step Guide to Configuring the Stop Bot Action: Step 1: Navigate to the Bot Goals tab....

TABLE OF CONTENTS Introduction Why Use Multiple Knowledge Bases? How to Set Up and Use Multiple Knowledge Bases Step 1:...