• Identity Verification for Phone Number Purchases (US/CA/PR)

    Overview To strengthen security and prevent fraudulent use of regulated phone numbers, We have introduced Persona identity verification into the phone number purchasing process for numbers in the United States, Canada, and Puerto Rico. ? When Is Persona Required? Persona verification is only required under the following conditions: You’re purchasing a…

  • Regulatory Bundle and Address Creation for Sub-Accounts

    Learn how to create a regulatory bundle and address for sub-accounts within the platform using LC Phone. This ensures compliance with telecom regulations so you can successfully purchase phone numbers in regulated countries. TABLE OF CONTENTS What is a Regulatory Bundle? Key Benefits of Regulatory Bundles How to Create a…

  • How to Limit Shipping to Specific ZIP/Postcodes

    You can limit shipping availability to specific ZIP/postcodes when creating or editing a Shipping Zone. This allows you to precisely define where deliveries are allowed based on postal coverage. ✅ How to Configure ZIP/Postcode Restrictions 1. Access the Shipping Zone Configuration Go to: Payments → Settings → Shipping & Delivery →…

  • Guide: Funnel & Website Stats Definitions

    This guide explains the meaning of each metric you’ll see when viewing your Funnel & Website Stats. Use these definitions to understand your performance and improve your marketing. TABLE OF CONTENTS Page Views Opt-Ins Sales – Orders Sales – Rate Sales – Quantity Sales – Amount Average Cart Value Earnings/Page…

  • Nested URL Paths Support Guide

    TABLE OF CONTENTS Overview How to Use Nested URL Paths Path Validation and Restrictions Best Practices Conclusion Overview The Nested URL Paths feature allows you to create hierarchical URLs for your funnels, websites, and webinars using forward slashes (/) to represent site structure. Instead of slashes being converted to hyphens, you can…

  • Limitations of Recurring Timer Wait Time Behaviour

    This guide explains how recurring countdown timers behave in both email campaigns and funnels, especially in relation to their wait, active, and expired states. TABLE OF CONTENTS What is a Recurring Timer? When Should You Use a Recurring Timer? Email Behaviour Timer States: Behaviour Based on Timer State: Funnel Behaviour…

  • Shipstation Integration Setup Guide

    Shipstation Setup Checklist Please check this article for the setup checklist for Shipstation:  https://help.leadconnectorhq.com/support/solutions/articles/155000005635-shipstation-setup-checklist

  • Shipstation Setup Checklist

    TABLE OF CONTENTS Add a ‘Ship From’ Location Enable ‘Package’ for All Active Carriers Match Platform and ShipStation Account Currencies Follow these steps to ensure your ShipStation account is properly configured for integration. 1. Add a ‘Ship From’ Location Log in to your ShipStation account. Go to Settings (gear icon)…

  • Configuring Searchable Fields for Objects

    This feature allows admins to configure which fields are searchable for their location.  Once updated, this change reflects for all users and impacts every place where the object can be searched, enhancing the flexibility and customization of searches. In This Article Feature 1 – Configuring Searchable Fields for Your Organization…

  • Wallet Auto Recharge and Frequency

    TABLE OF CONTENTS What is Auto Recharge and how does it work ? What is Auto Ramp up and how does it work ? Frequently Asked Questions (FAQs) What is Auto Recharge, and how does it work? What is Auto Ramp Up, and how does it work? How can I…