• 21211: Invalid ‘To’ Phone Number

    ERROR: 21211 Description You attempted to initiate an outbound phone call or send a message, but the To phone number you supplied was not a valid phone number or was incorrectly formatted. Platform accepts phone numbers in E164 format: [+] [country code] [subscriber number including area code]. Possible Causes The…

  • WordPress Hosting: Step-by-Step Migration Guide

    Welcome!This guide will help you seamlessly migrate your WordPress website into your new hosting environment.You have two simple options for migration — choose the one that best suits your needs. Option 1: Effortless Migration with the LC Migrator Plugin Best For: Fast, non-technical migrations with minimal effortRecommended: ✅ Yes How…

  • Call Forwarding to Your Venderflow Phone Number

    This guide explains how to set up call forwarding from your personal phone—whether it’s a cell phone or landline—to your Venderflow phone number. This allows you to use Venderflow‘s Voice AI without changing your existing branded phone number on business cards, websites, or online directories. Follow the step-by-step instructions below…

  • Introduction to Multiple Knowledge Bases in Conversation AI

    TABLE OF CONTENTS Introduction Why Use Multiple Knowledge Bases? How to Set Up and Use Multiple Knowledge Bases Step 1: Access the Knowledge Base Section Step 2: Create a New Knowledge Base Step 3: Train the Knowledge Base Step 4: Attach Knowledge Base(s) to an AI Bot Step 5: View…

  • SSH Access and SSH Keys Management on Your WordPress Hosting

    SSH (Secure Shell) provides a secure way to connect to your server and manage your WordPress installation using command-line tools like WP-CLI. This guide will walk you through how to enable SSH access, create and add SSH keys, and connect to your site securely. What is SSH and Why Use…

  • Auto Recharge and Auto Ramp up Help

    What is Auto Recharge and how does it work ?   The amount you see in dropdown 1 is the amount that will be deducted from your payment method when your balance falls below the amount set in dropdown 2. Dropdown 2 is simply the threshold dropdown. the amount you…

  • Usage Based Pricing on App Marketplace

    What does the usage-based price apply for? An app can have usage-based price for three modules: A per-execution price for Marketplace Actions and Triggers. A per-message price for Conversation Providers. They can set a custom price for inbound and outbound messages. A custom per-usage price for events that are app-specific…

  • How to Set Up Call Tracking (Number Pool)

    Number pools are a great way to track the calls driven by paid campaigns. Using number pools, you can attribute call-tracking conversations based on specific phone numbers being shown to leads that land on designated landing pages and websites. These numbers(s) are only displayed on specific pages and are only…

  • How to Set Up Verified Caller ID (Use your number for Voice Calls)

    There are many cases where we want to use our own phone number as caller ID. So, In this article will help you to go through the step by step process. How to Set Up Verified Caller ID (Use your own number for voice cals). This is only supported for…