TABLE OF CONTENTS Introduction Why Use Multiple Knowledge Bases? How to Set Up and Use Multiple Knowledge Bases Step 1: Access the Knowledge Base Section Step 2: Create a New Knowledge Base Step 3: Train the Knowledge Base Step 4: Attach Knowledge Base(s) to an AI Bot Step 5: View…
SSH (Secure Shell) provides a secure way to connect to your server and manage your WordPress installation using command-line tools like WP-CLI. This guide will walk you through how to enable SSH access, create and add SSH keys, and connect to your site securely. What is SSH and Why Use…
What is Auto Recharge and how does it work ? The amount you see in dropdown 1 is the amount that will be deducted from your payment method when your balance falls below the amount set in dropdown 2. Dropdown 2 is simply the threshold dropdown. the amount you…
What does the usage-based price apply for? An app can have usage-based price for three modules: A per-execution price for Marketplace Actions and Triggers. A per-message price for Conversation Providers. They can set a custom price for inbound and outbound messages. A custom per-usage price for events that are app-specific…
Number pools are a great way to track the calls driven by paid campaigns. Using number pools, you can attribute call-tracking conversations based on specific phone numbers being shown to leads that land on designated landing pages and websites. These numbers(s) are only displayed on specific pages and are only…
There are many cases where we want to use our own phone number as caller ID. So, In this article will help you to go through the step by step process. How to Set Up Verified Caller ID (Use your own number for voice cals). This is only supported for…
This document will walk you through how to prepare and upload a CSV file to import orders into the system. To ensure a smooth and successful import, follow the format and instructions below carefully. File Requirements File must be in .csv format. The column headers must exactly match those provided…
This guide will help you correctly upload your transaction data using our CSV import feature. Below, you’ll find the required format and explanations for each column in the sample CSV file. CSV Format Requirements The file must be in .csv format. The column headers must match those in the sample…
Marketing Audit is Now Available for Sub-Accounts – For Free! We’re excited to announce that the Marketing Audit Report for all Sub-Accounts at no additional cost! Why This Matters Track performance over time Check improvements with clear before-and-after comparisons Feature Availability Currently available under Labs Once fully rolled out, this…
Marketing audit reports provide valuable insights to your prospects about their online presence, website performance, and marketing gaps. Now, you can seamlessly send these reports via Email or SMS to engage prospects effectively. Please note this is available only at the ‘Sub Account Level Prospecting’. To learn more about how…
