Deadline: 1 July 2026 Australia (+61) local numbers Action required by 1 July 2026. Existing Australian local numbers not linked to an approved Regulatory Bundle will stop sending or receiving calls and messages after this date. There is no grace period. Overview To comply with updated Know Your Customer (KYC)…
Understanding the New Channel Assignment Experience We’ve redesigned how Conversation AI bots are assigned to channels. This article explains how the previous setup worked, what’s changing, and what you need to do after migrating. How the Previous Experience Worked In the previous experience, every sub-account had a Primary Bot. Primary…
*]:pointer-events-auto R6Vx5W_threadScrollVars scroll-mb-[calc(var(–scroll-root-safe-area-inset-bottom,0px)+var(–thread-response-height))] scroll-mt-[calc(var(–header-height)+min(200px,max(70px,20svh)))]” data-scroll-anchor=”false” data-testid=”conversation-turn-6″ data-turn=”assistant” data-turn-id=”request-WEB:f0ecc10e-2b6a-4500-b348-d94065c1717f-4″ data-turn-id-container=”request-WEB:f0ecc10e-2b6a-4500-b348-d94065c1717f-4″ dir=”auto”> Gradient button backgrounds let you create modern, branded calls-to-action in Forms, Surveys, and Quizzes. Instead of relying only on a single solid color, you can apply gradient styles directly from the button settings. This gives you more design flexibility without…
Bring your forms, surveys, and quizzes to life! Primary-color interactions let every hover, click, and selection pulse with your brand color. TABLE OF CONTENTS What are Enhanced Form Interactions with Primary Color Effects? Key Benefits of Primary Color Effects Primary Color Accents in Elements How to Change Your Primary Color…
Custom Contact Views in snapshots help agencies save time by copying tailored Contact Detail Page layouts from one sub-account to another. Instead of rebuilding the same contact views manually in each sub-account, admins can include selected custom views in an Account Snapshot and reuse them across multiple accounts. This is…
Use this feature to publish styled text-only Facebook feed posts with a colored or illustrated background, the same backgrounds available in Facebook’s native composer. Overview When publishing a Facebook feed post with no media attached, you can supply a textFormatPresetId to render the post as a styled text card with…
This guide explains how to port a phone number from an external carrier into a Lead Connector Location (sub-account). It covers the required documents, how to submit a port request, and what to expect during the transfer process. Please reach out to the Agency Owner to prepare the information mentioned…
Rental Listings and Rental Categories are now supported in Snapshots, making it easier to replicate Rentals setups across multiple sub-accounts in HighLevel. Agencies and multi-location businesses can create a reusable Rentals configuration once, then copy selected rental assets into other locations during Snapshot creation or restoration. This helps reduce manual…
The Guided Form Bot makes it easy to create AI-powered conversations without writing complex prompts or advanced instructions. Instead of manually building detailed prompt logic, you simply define what information you want the bot to collect and what actions it should perform. This setup is ideal for lead capture, appointment…
Connecting a domain usually takes only a few minutes, but DNS conflicts or incorrect records can sometimes prevent verification from completing successfully. This guide explains the most common domain connection errors, what they mean, and how to fix them quickly. TABLE OF CONTENTS Overview Multiple A Record Conflicts AAAA Record…
