• Bulk Add and Remove Tags from Contacts

    These features provide enhanced control over bulk actions for tags, allowing for more efficient management of contacts. You can easily, add selected tags, remove selected/all tags from selected contacts and restore them when needed.  This feature is currently live via Labs. Feature 1 – Bulk Add Tags to Selected Contacts…

  • Gamification – Points, Badges and Leaderboard

    Welcome to the new Gamification and Leaderboard feature! The gamification features of community makes participating inside a group more fun and engaging. Point earning creates a progression system that encourages users to produce quality content and interact with other members of their community. Setting up Gamification Gamification levels are pre-defined. Maximum levels…

  • Kajabi Importer: Easily Move Courses to the Platform

    The Kajabi Importer allows for simple migration of courses from Kajabi to Courses. This guide provides step-by-step instructions to ensure a smooth transition of your valuable content to the platform. How to access the importer Best Practices: Steps to import course Follow these steps to import your courses: Step 1:…

  • Google Postmaster Tools

    What is Google Postmaster Tools? Google Postmaster Tools is a free platform that provides email senders with data and insights into their email deliverability, especially when sending to Gmail users. It helps track metrics such as domain and IP reputation, spam rates, and the success of email authentication protocols (SPF,…

  • Bounce Classification Codes and Definitions

    This guide outlines the potential errors you may encounter when sending messages through our service. Each error corresponds to a specific SMTP response with a unique Category, Error Code and Status Code. Below, you’ll find detailed explanations of these codes, including the causes of the issues and actionable tips to…

  • Microsoft Smart Network Data Services (SNDS)

    We are excited to offer a new feature for our customers who have purchased IP subscriptions from us—IP Status Monitoring through Microsoft SNDS (Smart Network Data Services) integration. This feature allows you to monitor your IP addresses’ deliverability health, helping you avoid potential email deliverability issues. What is Microsoft SNDS? Microsoft…

  • Email Services Configuration – Reply & Forward Settings

    What are Reply & Forwarding Addresses? Here are a few additional configurations that you can use to receive copies of the Emails that you get in your account using a Forwarding Address or BCC. Reply Tracking is also elaborated. Where to Find Reply & Forward Settings Once you are in…

  • Bot Detection Preventing Statistics Increment and Automation Execution

    Overview In the realm of email marketing, accurate metrics are crucial for understanding customer engagement and the effectiveness of your campaigns. Bots can artificially inflate your open and click rates, leading to misleading data. To combat this, we have introduced the Bot Detection Preventing Statistics Increment and Automation Execution feature….

  • How to Add a Domain and Verify DNS Record

    This guide will help you add and verify your email domain. Verifying your domain is really important before you start sending emails. We ask everyone to do this to track opens and clicks, stop spam, and make sure only you and your team can send emails from your domain. Add…