• Private Integrations: Everything you need to know

    Table of contents What are Private Integrations? What’s the difference between Private Integrations and API Keys? What’s the difference between Private Integrations and OAuth2 Access Tokens? How do I use Private Integrations? How do I use Private Integrations? Who can create Private Integrations? Where can I find Private Integrations? How…

  • Google Business Profile – Chat sunset starting Jul 15, 2024

    What is happening? Google has sunset its Google Business Profile – Chat.  Timeline of events: Were my contacts notified about this change? Beginning July 15, 2024, contacts in existing chat conversations were notified about the feature phaseout. These notifications will be shown in existing chat conversations until July 31, 2024,…

  • Managing Customer Interactions on Connected GBP Pages

    Messages When a customer visits your GBP page and sends a message via the chat section, the message is fetched in the connected sub-account under the Conversations page. Based on the inbound message received, you can further engage with your customer directly from your CRM (Conversations page level) by sending…

  • Managing GBP Pages: Additions, Removals, & Adjustments

    Learn how to effortlessly add or remove Google Business Profile pages and adjust GBP messaging and call tracking settings within your sub-account. This guide provides a simple step-by-step process to manage your GBP pages. Please note that the “Manage Pages” option is available only after the successful integration of GBP…

  • Connect Multiple Google Business Profile Pages to a Sub-Account

    ow to Connect Multiple Google Business Profile Pages Navigate to Integrations: To connect your Google Business Profile (GBP) pages, visit the Integrations page located under Sub-Account Settings. Proceed to the GBP Integrations section. Note: If you cannot see the Google Business Profile option on the Integrations page, please ensure your Google…

  • Add Workflow Trigger For Linkedin Lead Ads

    Pre-requisite Please connect your Linkedin account with the CRM. To know more about how to connect Linkedin with the CRM, click here Add Workflow Trigger

  • Integrating LinkedIn Lead Ads with CRM

    How it works? Initiate LinkedIn Integration: Authorize Account & Permissions: Select Ad Accounts: Ad Account Requirements: Configure Synchronization: Form Field Mapping: Frequently Asked Questions (FAQs): Navigate to Manage Ad Accounts under Integrations > LinkedIn. From here, you can add/remove or modify the sync time for existing ad accounts. Click Update…

  • Calendar: Add Notes Per Appointment

    Overview You can now add and track notes for individual appointments. All notes related to an appointment are visible in the Appointment Modal, where you can see notes added by various users. Additionally, these notes are accessible in the Contacts & Conversations tab under the Notes section, helping you keep…

  • Microsoft Teams Integration For Calendars

    Overview By connecting your Microsoft Teams account, you can automatically generate dynamic meeting links, reducing manual steps. If you select Microsoft Teams as your meeting location in any calendar, a unique Teams link will automatically be generated for each new booking and sent along with the calendar invite. Prerequisites You…

  • Collect Payments with Recurring Appointments (Booking Widget)

    Recurring appointments are appointments that repeat according to a set schedule, such as daily, weekly, or monthly. Payment Options for Recurring Appointment You can accept payments for recurring appointments on the booking widget with two options: Note: Recurring Calendars do not support partial payments. How to Set This Up 1. Go…