To collect name, email and phone number from your contact – follow the steps and add these lines directly into your prompt. Lets say you want to collect name , email , phone Add this in the prompt to make sure the bot asks these questions Start the prompt from…
Overview The “Update Conversation AI Bot and Status” action enables users to assign a specific Conversation AI bot to a contact and automatically update its status (Active or Inactive). This action streamlines the management of Conversation AI bots for individual contacts, ensuring efficient interactions based on their journey, specific triggers, or customized…
Introduction The Bot Status for Individual Contacts feature gives users enhanced control over when the AI bot interacts with specific contacts. From the message composer, users can easily monitor and set the bot active or inactive for each contact. This feature allows users to turn the bot on or off for individual…
TABLE OF CONTENTS Introduction Key Changes in the New Version Step-by-Step Guide Step 1: Accessing the Bot Goals Feature Step 2: Navigating the Bot Interface Step 3: Customising Your Bot Goals Sub-Features within Bot Goals Step 4: Finalising the Bot Introduction The Bot Goals feature is a comprehensive update to…
Introduction The Trigger a Workflow feature allows users to automate specific actions by linking workflows within the AI conversation. When a defined condition is met during a customer interaction, the AI bot automatically triggers the selected workflow. This helps streamline operations, improve user experience, and achieve desired outcomes without requiring users to…
Introducing Add Contact Info Feature The Add Contact Info feature allows users to easily add or update contact information, such as name, phone number, email, and more, directly through the AI. This feature is designed to streamline the process, making it more efficient to maintain accurate and up-to-date information about your leads….
Guide on How to Enable AI Message Details in Conversations Introducing AI Message Details in Conversations Step 1: Click on the Response Info Icon as shown in the Image Agent Preview (New Feature) Step 2: Navigate to the Right sidebar as shown in the image, you can see the prompt, knowledge…
Utilize the new “Appointment Booking Conversation AI” workflow action to harness the power of AI and book appointments for you and your clients Understand the components of the Workflow Action to configure the AI bot as per your needs Components of the Workflow Action Calendar This Calendar will be used…
You can achieve a lot with simple prompts, but the quality of results depends on how much information you provide it and how well-crafted the prompt is. A simple prompt can make your bot act as a bot, but a bot with a good prompt can vastly increase your human…
If your payment for a product has failed, don’t worry! You can easily retry your payment by following these simple steps. TABLE OF CONTENTS Why Payments Fail Payment transactions may fail for a variety of reasons, including: When this happens, you’ll see a notification prompting you to retry the payment….
