This FAQ relates to the US A2P 10DLC Campaign registration changes w.e.f January 26, 2023. Covered in this Article What is changing? Starting January 26, 2023, all new US A2P 10DLC Campaign registrations (Standard, Low volume standard, and the soon-to-be-released Sole Proprietor 2.0) will be subject to a manual vetting…

When you register your A2P Brand with your Business Profile, LC Phone will submit your business information to The Campaign Registry for review, determining your eligibility and throughput for your messaging Campaigns. This article summarizes how Brand approval works and our best practices to ensure your Brand is approved. Covered…

TABLE OF CONTENTS What is A2P 10DLC and the TCR? What do I need to do? Types of Brand Registration How does A2P 10DLC work? The Registration Process Registration Comparison Table Avoid Failures and Get the Fastest Approval Time Possible Required information for United States A2P 10DLC registration Standard and…

Understanding how to buy a toll-free number can be critical for your business operations. This guide provides a straightforward walkthrough on purchasing a toll-free number for your subaccounts. Equip yourself with this knowledge to enhance your customer communications strategy. If the sub-account is on LC phone, you can sign up…

Toll-free numbers were historically available for free without any registration requirements. To prevent spam and abuses, US carriers now demand that new numbers be officially assigned before they can ring for incoming calls. The carriers also require all existing toll-free numbers to be registered by September 30, 2022. The carriers…

Starting August 31, 2023, all A2P messages sent from unregistered ten-digit long code numbers (Local and National numbers) to US numbers will be blocked. Carriers are becoming increasingly sensitive to spam and AUP enforcement when it comes to SMS and Calls. To keep spamming in check and to protect the…

This messaging policy applies to all accounts that are using LC – Phone for communication within the CRM. We all expect the messages we want to receive will reach us, unhindered by filtering or other blockers. An important step that LC – Phone and our customers can take to make that expectation a reality…

TABLE OF CONTENTS A2P 10DLC Campaign Approval Requirements Ensure data accuracy and consistency Best Practice Examples Ensure your use case involves consumer consent before sending messages Best Practice Examples Opt-In 1. Verbal Opt-In 2. Web Form Opt-In ⚠️ Important Requirements for Web Form Opt-In: 3. Paper Form Opt-In 4. Text…

This Messaging Policy applies to all subaccounts using VenderFlow Phone Systems (L.C. – Phone). All outbound messages from your sub-account must comply with our SMS and M.M.S. Messaging Guidelines. The following messaging use cases are prohibited on SMS or M.M.S. in the United States or Canada.  The below information applies…

This article walks you through how to purchase a phone number within Venderflow, enabling SMS and voice functionality for your clients or team members. TABLE OF CONTENTS What is Phone Number Purchasing in Venderflow? Key Benefits of Purchasing a Phone Number Steps to Purchase a Phone Number Regulatory Requirements for…