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How to create your Whitelabel Community inside a subaccount

Creating a white-label community involves customizing the community features to match your brand. Here’s a step-by-step guide:

1. Access the Subaccount in

  • Log in to the app.
  • Navigate to the sub-account where you want to create the community.
  • Head over to Membership > Communities

2. Set Up the Custom Domain (White-Labeling)

  • In Community Settings > Domains, add a custom domain (or subdomain) to host the community (inside a client portal). For example, community.yourdomain.com.
  • Follow the instructions to update your DNS settings to point to your servers. This will make your community fully white-labeled under your domain.
  • Note: The domain settings would be for Client Portal since a community exists within a client portal
Updated on January 20, 2025
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