Cancel and Reschedule Appointments with Conversation AI Conversation AI can help contacts manage existing appointments directly within a conversation. By enabling cancellation and rescheduling actions, your bot...
How to Track Conversation AI Activity in Audit Logs Conversation AI Activity in Audit Logs helps you track when AI agents are activated, deactivated, paused, or reassigned. You can...
AI-Suggested Actions in Conversation AI Suggestive Mode In Suggestive Mode, Conversation AI proposes replies and CRM actions, such as contact updates and appointment bookings, for your review....
