Training Your Conversation AI Bot Conversation AI answers customer questions more reliably when it can retrieve clear, current business information. The platform library can combine...
Working Hours for Conversation AI Conversation AI Working Hours for Conversation AI Configure business hours to control when your AI agents respond to contacts and...
Bot Goals Overview – Conversation AI Bot Goals help define how your Conversation AI agent communicates, what it should accomplish, which actions it can take, and...
Workflow Actions – Conversation AI Conversation AI • Workflows • Automation Conversation AI Workflow Action The Conversation AI Workflow Action lets you start an AI-powered...
How to Use AI Employee Suggestive Mode in the Mobile App AI Employee Suggestive Mode gives your team a ready-to-send AI reply for eligible incoming messages directly in the mobile app....