How to Use Conversation AI in the Mobile App Conversation AI on mobile brings AI-powered customer replies into the mobile apps, helping users manage conversations while away from desktop....
Guided Form Based Setup for Conversation AI This article provides a step-by-step guide to setting up Conversation AI V3 using the Guided Form approach. With the Guided...
New Channel Management Experience Understanding the New Channel Assignment Experience We’ve redesigned how Conversation AI bots are assigned to channels. This article explains how...
Build and Deploy Conversation AI Bots With Ask AI Ask AI can build a Conversation AI bot that reflects how your business communicates across calls, emails, SMS, social messages,...
Conversation AI – Primary vs Non-Primary Bots Conversation AI bots can be used in different ways depending on whether they are set as the primary bot or...