• Instagram DM – Workflow Action

    Instagram DM – Action: The workflow action Instagram DM allows you to send an Instagram DM to the contact (contact needs to have previously messaged a connected Instagram page no more than 24 hours before arriving at this event in order for the message to successfully deliver) You can select…

  • Workflow Action – Log External Call

    This document explains how to use the workflow action – Log External Call, to log calls from third-party calling tools into the CRM. What is the Workflow Action – Log External Calls? Using this workflow action, you can post your external calls, that take place from third-party calling tools, to…

  • Conversations FAQs

    Q. What attachment types are supported in Conversations? A: Conversations supports the following attachment types: .pdf, .docx, .doc, .csv, .xlsx, .xls, .txt, .jpg, .jpeg, .png, .gif, .svg, .mp4, .mpeg, .mp3, .wav, .wave, .aiff, .aif, .aifc, .gsm, .ulaw, .vcf, .vcard, .pptx Q: Why am I receiving a delivery incomplete error email from Gmail…

  • Setup Contact Engagement Score

    A Contact Engagement Score is a metric used to measure how actively and effectively a contact or lead interacts with an organization or business. It’s commonly used to assess the level of interest, involvement, or responsiveness of a contact or lead. The score helps businesses prioritize their efforts in communicating…

  • How to use the Company Object Automation?

    How to use the Company Object Automation? To access the Company Object Automation please head to sub account Settings> CompanyTab:Once in the desired window, if you check mark Create & Associate companies with contacts, You will be prompted to begin the process through which all contacts that have a Business Name written in…

  • WordPress – Adding Domains for your site

    How to add Domains to your WordPress website? Adding a domain to a WordPress site is necessary to make the website accessible to the public through that Domain. A domain serves as the website’s address, and visitors can use it to access the site. The article provides step-by-step instructions for…

  • WP File Manager Plugin (Stable Alternative for FTP Access)

    A WordPress file manager is a plugin that enables users to perform file management tasks from the WordPress dashboard. Instead of logging in to your control panel or File Transfer Protocol (FTP) client, you can access the WordPress website files from a single location. Covered in this Article: Why use…

  • WordPress Error Codes and FAQ

    Our WordPress Hosting system has a few error codes that are unique only to our system and need specific troubleshooting steps to take care of them.  Covered in this Article What is the meaning and Troubleshooting for each of these errors? What is the meaning and Troubleshooting for each of…

  • Marketing Opt-out Button to Your Message Template

    Enhance Customer Experience with a Marketing Opt-Out Button Your business can now incorporate a marketing opt-out button in new marketing templates. This button enables customers to opt out of marketing messages while still receiving essential service communications. While this feature is optional, including it can bring several benefits. Benefits of…

  • WhatsApp FAQs

    TABLE OF CONTENTS Q. Can I use my existing WhatsApp number for the WhatsApp Business Platform? Q. Failed to send a message because this user’s phone number is part of an experiment Q. What steps do I need to take to use my existing WhatsApp number? Q. Can I use…