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Conversation AI

  • AI Appointment Booking Automation and Workflow Configuration

    Automate appointment scheduling using AI with the Appointment Booking workflow action. This feature enables intelligent conversations that guide contacts toward...
  • AI Message Details: View & Edit AI Responses

    AI Message Details provide full visibility into how AI-generated responses are created within conversations. This feature allows you to view...
  • Trigger a Workflow from AI Conversations (Bot Goals Guide)

    Triggering workflows directly from AI conversations allows you to automate actions based on customer intent. By configuring workflow triggers inside...
  • AI Bot Goals Setup and Customization Guide

    AI Bot Goals allow you to control how your bot behaves, responds, and automates actions during conversations. By customizing prompts...
  • Manage Contact-Level AI Bot Settings

    Managing when your AI bot interacts with contacts is essential for delivering a personalized experience. This feature allows you to...
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